Shipping policy
Shipping Policy — Gadhoras
At Gadhoras, we understand how exciting it is to receive something new for your beloved pet. We are committed to providing a smooth and convenient shopping experience for our customers across the United States.
Please review our shipping policy below for information about order processing, shipping, tracking, and delivery.
1. Order Processing
After placing an order, please allow 1–3 business days for order processing.
During this time, we confirm your order, prepare the items, and arrange shipment. Orders placed during weekends, holidays, or promotional periods may require additional processing time.
Business days generally exclude weekends and major holidays.
2. Shipping Locations
Gadhoras currently serves customers within the United States.
We are continuously working to expand and improve our services. Any future updates regarding additional shipping destinations may be announced through our website.
3. Estimated Delivery Time
After your order has been processed and shipped, delivery times may vary depending on your location and shipping carrier.
Estimated delivery times will be communicated during checkout or through shipping updates when available.
Please note that delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our control, including:
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Weather conditions
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Carrier delays
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Holidays
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High shipping volumes
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Incorrect shipping information
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Other unexpected logistical circumstances
4. Order Tracking
When tracking information is available, customers will receive shipping confirmation details via email.
Tracking updates may take some time to appear after an order has been handed to the shipping carrier.
Please ensure that the email address provided during checkout is accurate so you can receive important updates regarding your order.
5. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your information before completing checkout, including:
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Full name
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Street address
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Apartment or unit number
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City
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State
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ZIP code
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Contact information
Gadhoras cannot guarantee changes to an address after an order has been processed or shipped.
If you notice an error in your shipping address, please contact us as soon as possible.
6. Incorrect or Undeliverable Addresses
If an order is returned because the customer provided an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipment.
We recommend contacting our support team promptly if you believe there is an issue with your delivery address.
7. Delayed Deliveries
While we work hard to ensure timely delivery, occasional delays may occur.
Shipping carriers operate independently, and delivery schedules can sometimes be affected by circumstances beyond our control.
If your order appears significantly delayed, please contact us with your order number, and we will do our best to assist you.
8. Lost or Missing Packages
If tracking information indicates that your package has been delivered but you cannot locate it, we recommend:
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Checking around your delivery location.
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Asking household members or neighbors.
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Contacting the shipping carrier directly.
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Contacting our customer support team for further assistance.
We will make reasonable efforts to help investigate delivery concerns.
9. Multiple Shipments
Depending on product availability, warehouse locations, or order fulfillment arrangements, items from the same order may occasionally be shipped separately.
If this occurs, you may receive multiple packages and separate tracking information.
10. Order Changes and Cancellations
If you need to modify or cancel an order, please contact us immediately after placing it.
We will do our best to accommodate your request. However, once an order has entered processing or has been shipped, changes or cancellations may not be possible.
11. Shipping Policy Updates
Gadhoras reserves the right to update or modify this Shipping Policy when necessary. Any changes will be posted on this page.
We encourage customers to review this policy periodically to stay informed.
Contact Us
If you have questions about shipping or need assistance with an existing order, please contact our customer support team.
Gadhoras
📧 Email: limomalley6478@outlook.com
📞 Phone: +1 916-384-8579
Please include your order number and relevant details when contacting us about an existing order so our team can assist you efficiently.
Thank you for choosing Gadhoras and trusting us with products for your beloved pets.